Checking in on Facebook Instant Articles

fb instant Fortune media hound Mathew Ingram noted in May 2015, when Facebook’s Instant Articles format launched, that Big Blue saw it as “as a mutual exchange of goods, driven by the company’s desire to help publishers make their articles look as good as possible and reach more readers.” He went on to say:

But whenever you have an entity with the size and power of Facebook, even the simplest of arrangements becomes fraught with peril, and this is no exception. Why? Because a single player holds all of the cards in this particular game.

Around that time, Gawker’s Nick Denton, since brought low by a multimillion-dollar lawsuit loss you may have seen coverage about, went so far as to call the Facebook-publisher relationship not a distribution partnership but “abject surrender”:

So many media organizations are just playing to Facebook. They’re just catering to the preferences…expressed in some algorithm that nobody understands. It’s almost like we’re leaving offerings for some unpredictable machine god that may or may not bless us.

Almost a year after its launch, and a year’s worth of tweaks to the Instant Articles product, we have a more complete picture of the pros and cons.

Pros

Massive distribution open to many publishers
Following its closed launch with a limited amount of “partners,” including the New York Times and National Geographic, Facebook has opened the program to publishers big and small, in the U.S. and around the world, “giving every news organization the capability to publish their content on the social network,” according to Poynter.

WordPress plug-ins make it easier
After a rocky launch that required programmers to reformat every article especially for Facebook, the company was able to scale it to most new organizations through a WordPress plugin the company created, “essentially greasing the skids for mass adoption of the program among news organizations.” Per Poynter:

The plugin is being built in partnership with Automattic, the parent company of WordPress.com, and helps translate news stories to Facebook’s Instant Articles format. This removes a significant hurdle for news organizations.

New potential revenue streams
It’s no secret that magazines are continuing to fold and even digital-native sites can’t make the numbers work. We’ve also seen the rise of ad blockers and native/sponsored/branded content. Are content partnerships like these the answer, or at least an answer?

Cons

Only certain companies are seeing real benefits
BuzzFeed and Vox, to name two, are on board with the new format. Vox even hired media heavy hitter Choire Sicha to oversee its distributed partnerships (Facebook, Snapchat, Apple News and others, presumably). Per the WSJ, “Vox Media has long counted its own content platform as a key to its success. But now it says the future lies in platforms run by others, so it’s bringing in a digital media stalwart to help strengthen those ties.”

But others have yet to make hay from Facebook’s sunshine. As Fortune notes:

The media industry is in a “get big or go home” phase.

BuzzFeed and Vox are big, so they can play in Facebook’s Instant Articles world better than the smaller guys can.

It’s difficult (and costly) to track the audience
As AdAge reports, publishers have to pay more to track their audiences on distributed platforms. Yes, they get bigger distribution (theoretically, anyway), but ComScore apparently charges “$15,000, per platform, per year, to add tracking capabilities.” And six months post-launch, Apple News still doesn’t even have ComScore integration. This puts publishers in a tough position: In order to help their bottom lines, they want to reach the audience wherever the audience is, but doing so costs money they don’t have.

It’s not clear that publishers make money
Following on the point above, in the distributed content ad model, if you don’t know how much audience you have, you also don’t know how much revenue you stand to make. At this point, publishers are still crossing their fingers that this translates to revenue.

Jobs continue to be cut but not added back
Publishers are “re-allocating resources to build teams that produce content for specific social platforms,” per AdAge, but they’re cutting far, far more than they’re adding. Journalism is going through the kind of massive…transition, disruption, sea change, slaughter, whatever you want to call it, that is epic in scale. There are too many outlets that have closed up shop or gone through major layoffs to name. It’s especially chilling when digital-only publications like Mashable, IBT and Slant (just in the past couple of weeks) can’t even make the numbers work.

Distributed content alone isn’t going to save publishers. Maybe a combination of distribution, ads that escape blockers, native/sponsored content and cutting more staff will help. Also? Prayer. Honestly, prayer seems to be publishers’ main strategy at the moment: Please, Facebook and Google, don’t change your algorithms. Please, Snapchat and Apple News. Please, BuzzFeed and Vice. Please, someone figure this out for us. God bless us, every one.

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Yahoo’s painful (deadly?) cuts

yahoo-signage Yahoo is having an awful month. First it was sued by a former employee, then it had an awful earnings report, and now it has closed down nine content areas: tech, food, health, parenting, makers, travel, autos, beauty and real estate.

“Global editor in chief” Martha Nelson (I put her title in quotes because it’s so hilariously made-up sounding), who used to run Time Inc. editorial, said:

As we make these changes, we acknowledge the talent and dedication of an extraordinary group of journalists who brought new and newsworthy content to Yahoo.

If that’s not a eulogy, I don’t know what is. It’s too bad: More journos, mostly in the New York office, out of work. They join employees from Rodale, Time Inc., Bloomberg and any number of publishers who can’t make the numbers work.

Meanwhile, this week in London, the BBC cut 1,000-plus jobs, and the Independent closed down its print edition, which will result in layoffs. At least in the U.K. they seem to have a humane acknowledgment that people will be losing jobs. Unlike in the States, where CEOs release statements riddled with meaningless corporate jargon like “right-sizing,” the director general of the BBC, Tony Hall, said:

I recognise this is a very tough message. I’m under no illusion that what I’ve said today will cause great anxiety across many parts of the organisation. This is a lot of change and it will happen quite fast. But I want all of you to know that we’ll handle this decently and fairly.

It’s a sad time for those who used to and still do practice the noble profession of journalism—or at least those who do so at legacy shops. My next post will be about how BuzzFeed, Vox, Facebook and Snapchat are adapting much better than publishing’s old guard.

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Yahoo for sale! Any takers? Anyone? Anyone?

Yahoo-News-Digest-Logo

Boy, Yahoo this week, huh? First the company gets sued for instituting a quarterly performance review system that an ex-employee says has “been used to fire hundreds of employees since [CEO Marissa] Mayer joined the company,” per The New York Times. The accuser, Gregory Anderson, who worked at Yahoo News, says execs there “routinely manipulated the rating system to fire hundreds of people without just cause.”

Two things stood out to me in the article. First, this nugget, which every time I read it brings a wide smile to my face:

Ms. Mayer has steadfastly refused to use the word “layoff” to describe the thousands of jobs eliminated since she joined the company. She even forbade her managers from uttering what she called “the L-word,” instructing them to use the term “remix” instead.

Imagine! “We’re sorry to announce that everyone in this room is being remixed.” What?

The second standout bit is this:

The court filing said that managers were forced to give poor rankings to a certain percentage of their team, regardless of actual performance. Ratings given by front-line managers were arbitrarily changed by higher-level executives who often had no direct knowledge of the employee’s work. And employees were never told their exact rating and had no effective avenue of appeal.

Uh, that sucks. My advice to Yahoo would be: Careful what you wish for when you hire journalists. They’re gonna do what they do. And you will be called out.

Despite its left turn into eye-roll territory with this dude also claiming so-called reverse gender discrimination, it’s a hell of an interesting turn of events.

Meanwhile, The Hollywood Reporter notes that “Yahoo’s fourth-quarter earnings were overshadowed by the company’s announcement that it would cut staff as it explores a sale.” (If you’re keeping track, that’s more staff than it’s already cut illegally. Allegedly.)

In fact, continues THR:

Yahoo has outlined an aggressive cost-cutting strategy that includes reducing its headcount by 15 percent and closing offices in Dubai, Mexico City, Buenos Aires, Milan and Madrid. Those cuts are expected to reduce Yahoo operating expenses by $400 million by the end of the year.

Jeez! That’s a ton of staff, 15 percent! We know from reports that this includes shuttering many of its “digital magazines,” and the company already shut down Yahoo Screen. That’s a lot of creative people out of work, which is really sad.

It seems that one bright note was for Yahoo was the growth of its new “Mavens” program, which somehow stands for mobile, video, native and social. Wow, mobile and native are growth areas? No kidding. Welcome to 2012, Yahoo!

I guess these kinds of good-idea-but-way-too-late decisions are why the board wants to sell, per Kara Swisher at Re/code, despite Mayer wanting to keep the company and keep trying to grow it:

Strategic alternatives is code for: Come on down, Verizon! Hey there, AT&T! All private equity guys welcome here!

I’m sure Mayer, like all of us, is wondering where it all went wrong with this venerable brand. (And also: WEHT Tumblr, man? No one ever talks about Tumblr anymore. So much for David Karp being the next media guru.)

I wish had an better answer than, “We’re living through a historic shift in the media and no one knows what will happen,” but I don’t. Meantime, media people: Gird your loins, prep your bunkers, and find a partner who’s a dentist or a pharmacist.

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The latest Dish, a sad tale indeed

Almost exactly two years ago, Andrew Sullivan broke off from the Daily Beast and announced he would transition his extremely popular and much-read blog, the Dish, into its own site—one not owned by a media corporation or supported by advertising.

Said he at the time:

We want to help build a new media environment that is not solely about advertising or profit above everything, but that is dedicated first to content and quality. We want to create a place where readers — and readers alone — sustain the site. No bigger media companies will be subsidizing us; no venture capital will be sought to cushion our transition (unless my savings count as venture capital); and, most critically, no advertising will be getting in the way…. Hence the purest, simplest model for online journalism: you, us, and a meter. Period. No corporate ownership, no advertising demands, no pressure for pageviews.

How’s that going for him? Not so great. Last week he announced his retirement from blogging; this week the Dish announced it was shutting down.

We…have come to the conclusion that the practical, financial and editorial challenges of continuing on are simply too great for us to bear as we are, let alone without me.

He cited his health as the biggest factor.

We’re all only human. At some point, the marathon has to end.

Are there any conclusions to be drawn? Perhaps that it’s a ton of work to churn out fresh content, whether you’re owned by a corporation or not. Perhaps when there are “no advertising demands,” you have to generate other kinds of revenue to stay afloat (beyond your savings account), and perhaps that’s a lot of work. Perhaps even if you grind away at it but still can’t find such an alternate revenue source, you have to do all the work yourself. Perhaps this is time-consuming and stressful.

This just in: Running a user-supported content site is time-consuming and stressful. It is a ton of work. You do have to do it all. And you will burn out.

It’s sad, for sure, to see a fallen comrade. Sullivan tried a new way of doing things, and that’s admirable. If there’s a lesson for the media at large from this affair, it’s that we have to keep trying new things. We must tackle new challenges, especially the hard ones (like how to run a site without corporate oversight and ads, for example), and we must keep going, keep reinventing, keep trying.

Not to be too dramatic, but to quote Samuel Beckett from The Unnamable, “In the silence you don’t know, you must go on, I can’t go on, I’ll go on.”

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Time Inc. parties like it’s 2009, makes an app

Image: Fiscal Times

Warning: This post contains unsafe levels of sarcasm and eye rolling.

You may have begun your winter vacation last week, but while you were enduring awkward conversations with your extended family, the Time Inc. PR department was working overtime to convince the public that the magazine producer is thriving in this newfangled technological world of ours. All those olde timey magazines? Who cares? Time Inc. is making apps now. That’s right: apps. Everyone knows that apps are the future! Ever since 2008, which was six years ago, when the App Store launched, apps have been the future. But now Time Inc. is getting into the game, so watch out every other app, of which there were 25 billion on iOS as of May 2013! Clearly we have all—all of us in digital media, and, well, all of us everywhere around the world—been waiting to see just what kind of technology the minds at the magazine company Time Inc. will devise.

Time Inc. doesn’t just want to be known and just to operate as the publisher of popular magazines like Time, Sports Illustrated, InStyle and People any more. It wants to become a technology company too, launching its own products to rival the likes of Facebook, Twitter, Salesforce and even Tinder.

Does it now? I’ll bet those folks can do it! I mean, it wants to be a tech company. It wants to rival the biggest social networks on this planet. So it stands to reason that it can!

Ever since former owner Time Warner announced it was to spin off Time Inc. into a separately publicly traded company last year, Time Inc. has been making some loud noises that it’s not just a dusty old magazine publisher that doesn’t understand digital.

They’re making loud noises, people! About the assumption that they don’t understand digital just because their sites are still running on technology from the 1990s! Wha, wha, what was that? A loud noise, that’s what.

With so much change affecting the publishing industry—first with the move to web, then search, social and mobile—Time is saying “we don’t want to be surprised any more, we want to find ways to get ahead of that curve. They are working to get ahead of that curve and become a tech company.”

Oh, wow. They are working on being ahead of the curve to become a tech company! Did you hear that, all the other tech companies and websites? They are working on it!

M. Scott Havens, Time Inc.’s SVP of digital, told Business Insider “We are building [standalone] apps and businesses.”

No! They are building apps? Apps?! My god, apps! What a brilliant idea! Has anyone ever built—is it pronounced apps? Am I saying that right?

[The first app is] Cooking Light Diet, a mobile app that delivers customized meal plans on a weekly basis.

What! You’re telling me this team of hundreds was able to develop an app that updates once a week? Do they have push alerts? Because if this weekly app has push alerts…

The process started a year ago, when Time Inc. came up with the idea for the product last spring. By May, Time Inc. had 500 paying customers using the service (which, at $18.99 a month, isn’t cheap), giving it the confidence to push ahead with a full launch.

Holy moley! This once-a-week app took only a year to make! And they have 500 users! Yes, five hundred! Let’s see, 500 users times $19 each? Why, that’s almost $10,000 a year in revenue after only one year of development! So really it’s all profit, minus the roughly $5 million to $10 million in costs!

A “young guy” working on the Sports Illustrated editorial team recently had a great idea for an “utilitarian app,” which Havens describes as a kind of Tinder meets Yelp. The guy told his editor, who allowed him to work on the project (at the expense of his time working on Sports Illustrated) with Havens. The company is now working on a prototype.

Wait, what? A young guy had an idea? And they let him work on it?! Holy crap, this is a game changer. And it’s probably going to be more popular than Tinder and Yelp, because it meets them both, according to this one young guy.

Time Inc. is borrowing the tools (and buzzwords) of Silicon Valley with a fast, lean approach to product development. This “minimum viable product” has four digital product experts who work with people at the individual lifestyle magazine brands to develop new products in two-week cycles.

Oh, wow, they’re using Agile, Lean and MVP? I mean, “MVP”? Wow. Well, sorry digital companies, it’s over for you. Time Inc. has figured it out. They’ve hired four different experts, so…it’s kinda game over for everyone else.

Such a change in mindset and business focus requires a huge cultural reorganization. Processes are different, priorities change, even desk layout ought to be different than a traditional newsroom.

Wait, you’re saying that you just need to rearrange the desks in order to make this a digital company, not a “dusty old media” company? So easy! I’m not sure if the union will go for that, but they might just be right about the seating chart being the key to disrupting this whole industry.

Havens hints that everything from consumer apps, b2b technologies and content for watches, cars and refrigerators are all being considered.

Oh, wow. Is there anything this old magazine company that knows nothing about any of those industries can’t do?! Watch your back, all of those above-mentioned multibillion-dollar corporations that are also doing all of these things but with a working knowledge of their industries and without a legacy media business to run!

It’s easier for Time Inc. to adopt this approach now than it would have been a decade ago, though, said Reed Phillips, managing partner of media investment bank DeSilva & Phillips.

Yeah, totally! If they’d been able to develop social media a decade ago, they’d definitely have been ahead of the curve. Time Inc., your PR department makes it pretty clear that you have many great ideas (and plans!) on how to be an tech-industry leader. All I can say is good luck with that.

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The “right-sizing” of Time Inc.

The amount of corporate-speak in the memo from Time Inc. CEO Joe Ripp regarding layoffs at that company today is truly astounding. I’d be impressed if I didn’t know it meant lots and and lots of journalists were going to be joining the proverbial breadlines as the business spins out from Time Warner and attempts to make its own way in the weary world of today’s media landscape.

Where to even begin? Perhaps with “right-size,” which means “downsize,” of course. But the entire memo is a marvel of meaninglessness: “operational efficiencies,” “reengineer the business,” “redundant positions,” “positioning ourselves for transformation,” “restructuring process,” “streamlining decision-making.”

The sentence that is truly stupefying: “A single Time Inc. portfolio will give us more operational flexibility, speed decision-making and spur the development of new cross-brand products and revenue streams to help stabilize and grow our top-line revenues.”

Every journalist there must surely be thinking, “Boy, I can’t wait to have more operational flexibility so I can help stabilize and grow our top-line revenues!”

Time Inc. should be in the business of calling out this kind of nonsense, stocked as it is with Fortune, Money and the mother ship, Time. Sadly, there’s no one left at the business to write an article about it, let alone analyze the broader trend that the largest magazine publisher in the world laying off 6 percent or so of its workers (on the heels of laying off 6 percent a year ago) is a harbinger of doom for media.

I feel terrible for all those journalists who’ve lost jobs today. Let’s hope Time Inc. truly can save itself by “dissolv[ing] the complex matrixed organization” it created in the heyday of publishing and “free[ing] up investment dollars to deploy in growth areas.” Whatever that means.

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Time Inc.’s, and the media’s, death by a thousand cuts

Michael Wolff isn’t my favorite person. Actually, I find him quite loathsome — repellent and creepy in the same way I find Woody Allen and Ricky Gervais. He has described himself as a crank and an obnoxious know-it-all, and he has a decidedly Mr. Burns quality about him. But as a chronicler of the media industry, its rise and its collapse, the guy is singular and clear-headed. (Call me a sap: I started to pay him slightly more mind after reading his heartbreaking essay about his aging mother in New York.)

In his essay detailing the decline of Time Inc. from “greatest magazine company in the history of the form” to “farce,” Woolf levels his gaze at several factors that led to that company’s downfall. He applies his trademark snarky criticism, of course. But what caught my eye was not just the utter truth of it, which I’ll get to in a moment, it’s that in it Wolff displays a stunning encyclopedic institutional knowledge that’s lacking in most news reporting on media, let alone specific news about this merger (or sale, or whatever we’re calling this new magazine company that will be run by Meredith with mostly Time Inc. titles). This essay is precisely the kind of media reportage that’s going the way of the dodo (or, more to the point, the way of print). I doubt Wolff had to look up a single fact in his piece. The knowledge probably rolled right out his head and into his fingertips; after all, the man has studied this industry, written about it and thought about it for decades.

Compare this with the latest garbage produced by…pretty much everyone these days. I’ve talked about David Carr’s pollyanna-ish views before. The entirely of Huffington Post’s media beat apparently consists of reprinting emails and press releases. Keith Kelly and Jeff Bercovici do a fair job not out-and-out fellating their media subjects most of the time, unlike some of their peers. But I can’t remember the last time either of them actually broke news, and I definitely don’t remember the last time Bercovici actually wrote anything controversial — or original, for that matter. This “article” about Tim O’Brien leaving the Huffington Post features zero original reporting; it’s just a republication of the internal email. Really? There’s nothing more to dig in on about the company’s allegedly “rule” that a person can’t both write a book and be on staff simultaneously? That’s a new one to me and everyone else in the industry, so there’s probably something else going on. Pick up a phone and call some people. This is called news reporting.

Back to Wolff’s piece, which doesn’t have a ton of original reporting either, but is instead an informed assessment of what Time Inc. was and could have been, followed by no small amount of anger and sadness about what it ultimately became — and even a bit of enthusiasm for the small life it might yet have left in it.

Even in the context of the general decline of the magazine business, Time Inc. warrants special shame and humiliation. Not long ago, it was America against the Italy and France of its two closest rivals, Conde Nast and Hearst. But then Time Inc. became the Soviet Union. Now it is likely to be taken over by Meredith. Meredith. From Des Moines. Which is, well, Iowa.

Wolff captures my experience of the Time Inc., and I’m sure everyone else’s who has worked there, too. It’s a frustration that we know these titles and their web presences are huge and influential, and we’re proud of them, but navigating through the “warring fiefdoms,” as he calls them, and “dysfunctional management” really take it out of you on a day-to-day basis, and that is why the company has stagnated and stalled — and finds itself in the position it does.

While vast resources and considerable brain power in the company were devoted to digital adaptation, the result was to do as little as possible while building as large a bureaucratic foundation as possible. I’m not sure there is any company that has spent so much time talking about its digital future to such little effect. This was farce on quite an amazing scale.

Wolff describes the “hopelessness and frustration” of editor-in-chief John Huey, and I assure you that trickles down.

Cuts became the constant norm. Quality disintegrated. Influence dissipated. The end of the company was all but certain. The raging hostilities within the enterprise made redemption or progress or a new idea or even good will impossible.

As soon as the world’s largest publisher hired an advertising executive instead of a publishing one to lead the company last year, it was obvious and inevitable that the company was headed toward oblivion. I know there are other factors at play, mostly macroeconomic ones — the ruinous economy, the dismal advertising climate, the digital (r)evolution. But it used to be that Time Inc. took pride in its ability to survive disaster. When I was there, I was bucked up more than once by the stories of the company surviving wars, catastrophes, the Depression. It seems hard to believe that what took down such a blue-chip publisher — with its own freakin’ building in midtown! — was…what? Banner ads and CPMs? Bureaucracy? Upping circ by lowering itself to the poor quality of its competitors? Bad decision making at high levels?

It’s a sad state of affairs. I guess this is what is meant by death by a thousand cuts. It’s too bad, because Time Inc. was always a beacon of quality and determination, a leader in the field. RIP. Which is a sentiment even the gimlet-eyed crank Michael Wolff can get behind.

Disclosure: I once worked at Time Inc. (obviously!) and at AOL.

Update: The Meredith deal fell through, and Time Warner announced March 7 that it plans to spin Time Inc. into an independent public company; current Time Inc. CEO Laura Lang will step down.

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RIP, EveryBlock

EveryBlock, a hyperlocal news start-up that used data to filter neighborhood news and spark discussion, has been shut down by its corporate overlord. Apparently, NBC News acquired it last year (which itself was news to me) but couldn’t find the business model to continue operating the site. That’s a common tale among hyperlocal news sites, but it still stings when one closes down.

It’s too bad — I think it had more going for it than many similarly themed sites — and its founder, Adrian Holovaty, seems shocked that the site has met its end. When he sold the site last year, he was proud of its success and confident in its future:

“EveryBlock users have used our service to accomplish amazing things in their neighborhoods: starting farmers markets, catching flashers, raising money for their community, finding/reporting lost pets…and generally getting to know their neighbors and forging community bonds. These days, something like this happens on the site nearly every day — which casual onlookers might not notice because of our long-tail, neighborhood-specific focus. EveryBlock has become a force for good, and it’s got a bright future.”

Sigh. I suppose it’s not particularly interesting that a start-up failed to locate a business strategy or that it didn’t “pivot” quickly enough to “disrupt” via its “MVP.” What is interesting about this case is that the site was a news-centric one that really challenged newsgathering tactics, asked questions about the use and display of public data and, in its small way, wrought lessons for the [cue horror-movie scream] Future of Journalism. It began, after all, as a recipient of a Knight Foundation grant.

Even more interesting is that it evolved so much over its short life (actually, wait, is six years long or short in technology?). When it began, it was just one news-tech guy’s realization that news should not be story-centric but instead should be gathered as structured data. He married the programmer’s philosophy of the separation of content and presentation with the journalist’s instincts for ever-better storytelling. Holovaty’s blog post from September 2006 is, in retrospect, both amusing and prescient. In it, he calls for parsing data and creating CMSes that support content types other than words, two notions that are laughably obvious six years later.

(On the flip side, also laughable are the mention of PDAs and the idea that tagging was “trendy.”)

Holovaty turned those 2006 idea germs into EveryBlock’s mapping and reporting functionality and, ultimately, he created a robust community around neighborhood news. The site put forth a notion of what the oft-dreaded Future of Journalism could be, or one version of it, anyway. It tried something new. It experimented. And the experiment did yield results; unfortunately, the conclusion was that this model might not be quite right.

In its sad and clearly hasty post today confirming the shutdown news, EveryBlock seems to acknowledge that it was a victim of the unforgiving pace of change in the online journalism industry:

“It’s no secret that the news industry is in the midst of a massive change. Within the world of neighborhood news there’s an exciting pace of innovation yet increasing challenges to building a profitable business. Though EveryBlock has been able to build an engaged community over the years, we’re faced with the decision to wrap things up.”

In short: “We tried. We’d like to keep trying, but trying doesn’t pay the bills.” And that’s too bad.

 

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New Year’s media quote roundup


vs.

The Mayans were wrong, the holiday season has ended, New Year’s has come and gone, and we’re all settling in to 2013. It may be a new year, but it’s the same old problems for the future of journalism…or is it? Below, five of the most interesting nuggets I read this week about the state of print media, advertising and marketing.

1.

Andrew Sullivan, late of the Daily Beast, announced in a post called “New Year, New Dish, New Media” that he’s taking his site to the people. He’s leaving the advertiser-based media world entirely, as well as the venture-backed one:

We want to help build a new media environment that is not solely about advertising or profit above everything, but that is dedicated first to content and quality.

We want to create a place where readers — and readers alone — sustain the site. No bigger media companies will be subsidizing us; no venture capital will be sought to cushion our transition (unless my savings count as venture capital); and, most critically, no advertising will be getting in the way…. Hence the purest, simplest model for online journalism: you, us, and a meter. Period. No corporate ownership, no advertising demands, no pressure for pageviews.

2.

From an essay in yesterday’s NYT magazine called “Can Social Media Sell Soap?” by Stephen Baker on the value, or perceived value, of data- and social media-based marketing and advertising on social media today compared to the so-called heyday of advertising that’s depicted on Mad Men.

In the “Mad Men” depiction of an advertising firm in the ’60s, the big stars don’t sweat the numbers. They’re gut followers. Don Draper pours himself a finger or two of rye and flops on a couch in his corner office. He thinks…. Fellow humanists dominate Don Draper’s rarefied world, while the numbers people, two or three of them crammed into dingier offices, pore over Nielsen reports and audience profiles.

In the last decade however, those numbers people have rocketed to the top. They build and operate the search engines. They’re flexing their quantitative muscles at agencies and starting new ones. And the rise of social networks, which stream a global gabfest into their servers, catapults these quants ever higher. Their most powerful pitches aren’t ideas but rather algorithms. This sends many of today’s Don Drapers into early retirement.

While the rise of search battered the humanists, it also laid a trap that the quants are falling into now. It led to the belief that with enough data, all of advertising could turn into quantifiable science. This came with a punishing downside. It banished faith from the advertising equation. For generations, Mad Men had thrived on widespread trust that their jingles and slogans altered consumers’ behavior. Thankfully for them, there was little data to prove them wrong. But in an industry run remorselessly by numbers, the expectations have flipped. Advertising companies now face pressure to deliver statistical evidence of their success. When they come up short, offering anecdotes in place of numbers, the markets punish them. Faith has given way to doubt.

This leads to exasperation, because in a server farm packed with social data, it’s hard to know what to count. What’s the value of a Facebook “like” or a Twitter follower? What do you measure to find out?

3.

From a news item today titled “Two Custom-Publishing Powerhouses Join Forces,” by Stuart Elliott:

“We see a real shift going on from traditional advertising to a content-driven strategy,” Dan Kortick, managing partner at Wicks, said in a phone interview on Friday. “It’s more about engagement than exposure,” Mr. Kortick said, as content marketing offers “real engagement with your customer base.”

4.

Derek Thompson of The Atlantic weighs in on why web advertising sucks and which of the models described in the quotes above will work going forward (spoiler alert: it’s probably a combination of both, depending on the scale and the goal).

It’s commonly understood that Web advertising stinks, quarantined as it is in miserable banners and squares around article pages. BuzzFeed’s approach is different: It designs ads for companies that aim to be as funny and sharable as their other stories. Jonah Peretti, the CEO of BuzzFeed, told the Guardian’s Heidi Moore that he attributed nearly all the company’s revenues to this sort of “social” advertising. “We work with brands to help them speak the language of the web,” Peretti said. “I think there’s an opportunity to create a golden age of advertising, like another Mad Men age of advertising, where people are really creative and take it seriously.”

The online reaction to the Dish [striking out on its own, without advertising] and BuzzFeed [getting $20 million in funding] seems to be that what Andrew’s doing is sort of quaint and old-fashioned and what BuzzFeed is doing is weird and revolutionary. The opposite is true. Funding a journalistic enterprise without advertising is weird and revolutionary and experimenting with ads that are suitable to their medium is a clear echo of history. Just as the first radio ads were essentially newspaper ads read aloud, and the first television ads were little more than radio spots over static images, many on the Web are fighting the last war rather than building ads that work for the Internet, journalism history professor Michael Schudson explained to me.

Banners and pop-up ads are so awful they practically sulk in their acknowledged awfulness, fully aware that they are interruptions rather than attempts to compete with editorial content for the readers’ attention. BuzzFeed (and other companies experimenting with designing advertising for their advertisers) gets that and tries to fix it. Just as TV ads are successful precisely because they try to be as evocative, funny, arresting, and memorable as actual TV, there’s no reason why advertising content shouldn’t aim to be as informative or delightful as an original online piece.

Even as Sullivan’s Dish is pushing the boundaries of subscriptions, testing how much a dedicated audience is willing to pay for online journalism that is supposedly free, BuzzFeed is pushing the boundaries of advertorial — advertising content like looks like editorial content — testing how far each side of their two-sided market (readers and companies) is willing to go. The future of paid journalism — if we can even try to guess at it — will probably be a blend of the two strategies celebrated this week: Ads that are less useless and ignorable, and readers who are asked to show a little more love than they’re used to.

5.

Finally, let’s wrap up with yet another pollyanna-ish piece from David Carr, titled “Old Media’s Stalwarts Persevered in 2012.” He has postulated that “old media,” by which he means broadcast networks, are “raining green” because they’ve learned from happened to music and print.

The worries about insurgent threats [to broadcasters] from tech-oriented players like Netflix, Amazon and Apple turned out to be overstated. Those digital enterprises were supposed to be trouncing media companies; not only is that not happening, but they are writing checks to buy content…. “As it turns out, the traditional television business is far stickier than people thought, and audience behavior is not changing as rapidly as people thought it might,” said Richard Greenfield, an analyst at BTIG Research.

Perhaps the numbers support this for now — this quarter, this year — but I think that’s a temporary glitch of the awful economy, not a harbinger of the future. As Carr reports, these giant corporations, instead of spending money, paid out dividends and financed stock buybacks. So sure, the numbers are up…but stuffing your savings under the mattress is not a long-term strategy. And its certainly not one that will not work for all “old media,” which Carr eventually acknowledges:

Another thing about those dinosaurs is that they aren’t really old media in the sense of, um, newspapers. When their content is digitized, it is generally monetized, not aggregated.

I’ll ignore the irony of having aggregated the thoughts above. And I won’t even comment on five white guys having written them in the first place, and the stories themselves being about other white guys, and what these facts say about the future (or is it past?) of media and advertising. Happy 2013.

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Google, news

A sobering statistic that sheds light on the destruction of newspapers and magazines in the past half-decade.

In 2006, Google made $60 billion less than U.S. newspapers and magazines. Now it makes more ad money than all of U.S. print media combined. via

Yes, you read that right: Google’s $20 billion in ad revenue was better than every magazine and newspaper put together in 2012. Staggering.

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